Assessment and Feedback Policy for ELF College

Assessment and Feedback Policy for ELF College (Online Teaching Only)

Overview

ELF College is committed to ensuring that learners receive appropriate assessments and constructive feedback to support their progress in online accounting courses. This policy outlines how assessments are planned, delivered, monitored, and reviewed to maintain fairness, integrity, and academic success.

Assessment Planning and Scheduling

  • At the beginning of each course, learners receive a full assessment schedule, including:

    • All required assessments

    • Revision periods

    • Submission deadlines

  • Assessment methods are aligned with course content and learning outcomes. They may include:

    • Quizzes and multiple-choice questions

    • Written assignments, reports, and case studies

    • Simulated accounting tasks to assess practical skills

Monitoring Progress and Intervention

  • Learner performance is monitored through the College’s online platform.

  • Analytics tools help identify learners who may be falling behind.

  • Learners who show signs of underperformance receive timely intervention, which may include:

    • One-on-one tutor support

    • Tailored learning plans and additional resources

Feedback on Assessments and Performance

  • Learners receive detailed feedback highlighting strengths, areas needing improvement, and practical recommendations for progress.

  • Feedback is constructive and helpful, designed to guide learners toward better performance.

  • Regular updates are provided throughout the course, including mid-term progress reports and end-of-cycle summaries.

Access to Tutors

  • Tutors are available beyond scheduled lessons through:

    • Email support

    • Virtual office hours

    • Discussion forums

  • All learner queries are responded to within 48 hours.

Academic Integrity

  • All written submissions are checked using plagiarism detection tools.

  • Learners are informed about academic integrity and the consequences of malpractice.

  • Penalties may include:

    • Warnings for minor issues

    • Resubmission with reduced marks

    • Removal from the course for repeated or severe breaches

Missed Deadlines and Unsatisfactory Work

  • Learners who miss deadlines are contacted with a reminder of the rules and may request an extension under mitigating circumstances.

  • If work does not meet the required standard, learners receive detailed guidance and may be given an opportunity to resubmit.

Mitigating Circumstances

  • Learners can request consideration for mitigating circumstances such as illness or personal issues.

  • Requests must be submitted through the College’s online system with supporting evidence.

  • Approved requests may result in extended deadlines or alternative assessment methods.

Appeals Against Marks

  • Learners may appeal their marks within seven days of receiving their result.

  • Appeals must include reasons and any supporting evidence.

  • An independent panel reviews all appeals to ensure fairness.

  • Final decisions are communicated within 14 days.

Continuous Improvement

  • The College regularly reviews the effectiveness of its assessment and feedback processes using learner and tutor feedback.

  • Policies are updated annually to reflect best practices and remain aligned with the needs of the online learning environment.

Commitment to Quality

ELF College ensures a transparent, supportive, and fair assessment environment. Through structured systems, constructive feedback, and accessible support, learners are equipped with the tools they need to succeed academically and professionally.